Examples of hotlines used to manage recreation
The Environment Agency Emergency Hotline
Agency provides a hotline number which can be used to report
environmental pollution incidents relating to air, land and
water. The hotline is open 24 hours and covers all regions in
England and Wales. It enables people who witness incidents of
pollution in their local environment to contact the Agency and
report the incident so that local agency staff can be dispatched
to deal with the pollution incident swiftly.
This hotline number
is promoted on many of the Agency’s internal publication as
well as in external publications.
A joint development
of this service between the Environment Agency and relevant
authorities could prove extremely useful to the development
of management responses to pollution incidents within mSAC areas.
Bait Digging, Solway Firth
In 1998, the local
newspaper for the Solway Firth area, reported the threat that
organised gangs of bait diggers were posing to local species
populations. The article suggested that bait diggers were travelling
from other areas of the country to collect species and also
highlighted the fact that bait collection is banned on many
stretches of the North Eastern coastline because of over exploitation.
The article finished by offering a contact number to anyone
with information regarding this activity.
Although the article
was designed to engender local antipathy of outsiders involved
in the activity, the provision of a contact number was successful
in enabling relevant authorities to gather up to date information
on the bait digging issues from local users of the coastline.